Frequently Asked Questions
Your guide to shopping with Adaptor Clothing
What are your standard shipping times and costs?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination. Shipping costs are calculated at checkout based on weight and location.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original, unworn condition with all tags attached. Please use our online returns portal to generate a shipping label and initiate your refund or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. You can also pay securely via PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own to ensure the best possible fit.
Are your clothing materials sustainably sourced?
At Adaptor Clothing, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and are increasingly incorporating organic cotton and recycled fabrics into our seasonal collections.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.